Ordering Guide

How to Order Your Evolova Doll

A clear, step-by-step walkthrough — from choosing your torso to delivery and inspection. Know exactly what to expect before you buy.

Shop Best Sellers View Steps

First order: NEW15

7 Steps

Simple Process

3-7 Days

Overseas Warehouse

3-15 Days

Standard Fulfillment

Need help placing your order?

Our support team responds within 24 hours. Reach out if you have questions about models, customization, or checkout.

1 Choose
2 Checkout
3 Confirm
4 Build
5 Ship
6 Inspect
7 Review

What to Expect When You Order

Every Evolova order follows the same transparent process — whether you pick a ready-to-ship bestseller or build a custom torso.

Ordering at Evolova takes seven straightforward steps. Overseas warehouse items typically arrive in 3-7 business days. Non-overseas-warehouse items usually arrive in 3-15 business days. Special factory-customized orders may take 7-20 business days, and remote areas may take 15-20 business days.

If tracking has been issued but no updates are visible yet, the package may still be in ocean transit or international transfer. Tracking will update automatically once it reaches the destination country and is scanned by the local carrier. New to electric torsos? Start with our beginner's guide before checkout. Questions? Contact us anytime.

Step 1

Choose or Customize Your Doll

Browse anytime

In-stock overseas warehouse items typically arrive in 3-7 business days. Non-overseas-warehouse items usually arrive in 3-15 business days.

We fulfill every order from the fastest available source — overseas warehouse when stock is on hand, or our factory when it isn't.

Fastest path: Browse in-stock best sellers for overseas warehouse fulfillment.
Customization: Choose materials, complexion, body type, and detail options that fit your budget.
First-time buyers: Read our beginner's guide before you choose.

Full Beginner's Guide →

Choose your Evolova sex doll torso model

Step 2

Checkout & Secure Payment

5 minutes

Review your cart, enter accurate shipping details, and complete payment in minutes.

Go to cart → checkout when you're ready. Incorrect contact info is the #1 cause of delivery delays.

Name & phone: Use your legal name and a number the carrier can reach.
Address: Confirm street, unit/apartment, city, state, and ZIP/postcode.
Payment: Pay with major cards or other options shown at checkout — all encrypted.

Payment & Checkout Guide →

Secure Evolova checkout and payment screen

Step 3

Order Confirmation

Within minutes

A confirmation email arrives within minutes with your full order summary.

Verify product, shipping address, and contact details immediately after checkout.

Need changes? Contact us within 12 hours (custom orders only).
Missing email? Check spam/promotions and whitelist support@evolova.com.
Keep your order number — it speeds up every support request.

Order Help & FAQs →

Step 4

Fulfillment Begins

3-7 days warehouse · 3-15 days standard · 7-20 days custom

We ship from overseas warehouse stock when available. Other items follow standard fulfillment, and special custom cases may require factory preparation.

Your delivery timeline depends on fulfillment type:

Overseas warehouse stock: Typically arrives in 3-7 business days.
Non-overseas-warehouse items: Usually arrive in 3-15 business days.
Factory customization: Special cases that require factory customization may take 7-20 business days.
Remote areas: Delivery may take 15-20 business days depending on local carrier coverage.

Questions about lead time? Contact us before or after ordering — we'll confirm your estimated ship date.

Warehouse & Production Details →

Evolova doll production and craftsmanship

Step 5

Shipping & Tracking

3-7 days warehouse · 3-15 days standard

Overseas warehouse items typically arrive in 3-7 business days; standard non-warehouse orders usually arrive in 3-15 business days.

You'll receive a tracking number by email once your order ships.

Overseas warehouse stock: Typically arrives in 3-7 business days.
Non-overseas-warehouse items: Usually arrive in 3-15 business days.
Factory customization: Special cases may take 7-20 business days.
Remote areas: Delivery may take 15-20 business days depending on local carrier coverage.
Tracking delay: If a tracking number is issued but no updates are visible, the package may still be in ocean transit or international transfer. Tracking updates automatically after local carrier scanning.

Full Shipping Guide →

Evolova global shipping and warehouse fulfillment

Step 6

Delivery & Inspection

On arrival

Document the condition of your package on arrival — it protects you if transit damage occurs.

Transit damage is rare, but proper documentation makes resolution fast.

Before opening: Photo the shipping label and all sides of the outer box if you see dents or tears.
While unboxing: Record a continuous video from sealed box to product inspection.
If anything's wrong: Contact us with your order number, photos, and video — we'll arrange repair guidance, replacement parts, or a refund.
Do not refuse delivery without contacting us first.

Delivery & Inspection Policy →

Inspect your discreet Evolova package on delivery

Step 7

Share Your Experience

After delivery

Join our Reddit community — real owners share honest setup tips, photos, and long-term impressions.

Follow r/ElectricSexDoll to read what actual customers say about fit, feel, and daily use. It's one of the best places to learn before you buy — and after you unbox.

Real user stories: Browse candid reviews, comparisons, and setup guides from doll hobbyists and collectors.
Share yours: Post your own experience to help others in the community — photos optional, share only what you're comfortable with.
Issues first? Contact us for support before posting if something needs resolving.

Join r/ElectricSexDoll →

Evolova Reddit community for real customer experiences

Ordering FAQ

Quick answers to the questions customers ask most before checkout.

Overseas warehouse items typically arrive in 3-7 business days. Non-overseas-warehouse items usually arrive in 3-15 business days. Special factory-customized orders may take 7-20 business days, and remote areas may take 15-20 business days. If tracking has been issued but no updates appear, the package may still be in ocean transit or international transfer until local carrier scanning begins.

Custom orders can be adjusted within 12 hours — visit our Contact Us page with your order number. After production begins, changes are usually not possible. Ready-to-ship orders can only be changed before the package leaves our warehouse.

Yes. Orders ship in plain, unbranded outer packaging with no product descriptions visible on the box. Your privacy is protected from checkout through delivery.

Photograph the shipping label and outer box before opening. Record an unboxing video, then contact us through our Contact Us page with your order number and media. We'll guide you through repair, replacement parts, or refund options.

We accept major credit and debit cards plus trusted payment options displayed at checkout. All payments are processed through secure, encrypted gateways.