Delivery & Logistics

Evolova Global Shipping

Welcome to the Evolova shipping center. Find delivery times, carriers, discreet packaging details, and regional information for your order.

Shop In-StockHow to Order

3–7

Days — warehouse stock

Discreet

Unmarked packaging

Tracked

FedEx / UPS / DHL

Discreet Shipping

Plain packaging — no labels, logos, or product names.

3–7 Day Delivery

In-stock orders from US/EU warehouses.

Return Policy

14-day returns on unopened items.

Secure Checkout

Shopify Payments — PCI Level 1 certified.

Shopping on Evolova

All packaging is discreet — no labels, markings, or logos on the exterior.

We operate a worldwide shipping network from US and EU overseas warehouses, with factory direct fulfillment when local stock is unavailable. We always ship from the fastest available source.

For the quickest delivery, browse in-stock best sellers. New customers can follow our How to Order guide for the full process.

Shipping by Region

Delivery times and carriers vary by destination. Select your region below.

Fastest

United States

In-stock orders typically arrive in 3–5 business days after dispatch.

  • Processing: Orders ship within 24–48 business hours when in stock at our US warehouse
  • Delivery: 3–5 business days after dispatch (in stock)
  • Carriers: UPS, FedEx — carrier assigned automatically; PO Box delivery not supported for torso orders
  • Shipping cost: Free on standard US orders
  • Import duties: No import taxes or fees for US addresses

An additional delay of up to 2 business days may apply while your order is processed and approved.

Evolova discreet shipping box
EU Warehouse

European Union

Belgium, Germany, France, Netherlands, Spain, Italy, and other EU countries.

  • Processing: 24–48 business hours when in stock at our EU warehouse
  • Delivery: 3–7 business days after dispatch (in stock)
  • Carriers: DPD, DHL, UPS
  • Shipping cost: Free on standard EU orders

Up to 2 additional business days may apply for order processing and approval.

Evolova EU warehouse operations
Extended EU

United Kingdom, Switzerland & Norway

Delivery typically takes 6–12 business days after dispatch.

  • Carriers: DHL, UPS
  • Shipping cost: Calculated at checkout
  • Customs: Packages may be subject to customs inspection. Duties, VAT, or clearance fees may apply and are the customer's responsibility.

If customs requests documentation, respond within one week of notification to avoid return of the parcel.

Evolova international delivery
North America

Canada

Usually 5–7 business days after dispatch when shipped from regional stock.

  • Carriers: UPS, Canada Post
  • Processing: 24–48 business hours
  • Customs: Import duties or taxes may apply depending on your province
Shipping to Canada
International

Asia-Pacific & Other Regions

Japan, Australia, Singapore, and other destinations — typically 7–15 business days.

  • Carriers: UPS, 4PX, and regional partners
  • Shipping cost: Calculated at checkout; fees may apply
  • Customs: International orders may be inspected in transit. Additional duties, fees, or taxes may apply beyond our control.

For selected regions, Evolova may share up to 50% of customs duties and assist with customs communication. Contact support@evolova.com before ordering if you have questions.

Global Evolova shipping network
Built to Order

Factory Direct (Out of Stock)

When an item is not available at our overseas warehouses, we fulfill from our factory.

  • Production: Built and quality-inspected before dispatch
  • Delivery: 7–15 business days after production and shipping
  • Tracking: Full tracking number emailed on dispatch

Factory orders ship in the same discreet, unmarked packaging as warehouse orders.

Evolova factory production and QC

Discreet Packaging

Your privacy matters — every order ships in plain, unmarked packaging.

Exterior boxes carry no product branding, explicit labels, or Evolova logos. The sender name on shipping labels is neutral. Inside, products are packed securely with protective materials.

On arrival, inspect your package promptly. Report any shipping damage to support@evolova.com within 48 hours with photos.

Discreet Evolova packaging
Evolova warehouse and factory

Inside Our Warehouse

From factory QC to overseas stock — how your order is prepared.

Every Evolova torso is inspected at our factory before dispatch. In-stock inventory is held at our US and EU warehouses for fast regional delivery. Out-of-stock models are built fresh and shipped directly.

Learn about our warehouses →

Customs & Duties Notice

If your address is outside the US or EU, local authorities may impose import duties, VAT, clearance fees, or taxes beyond our control — these are the customer's responsibility unless otherwise stated.

Packages may be randomly inspected by customs in transit. If documentation is requested, upload clearance documents within one week of notification to avoid return of the parcel. Monitor your email after placing your order.

Shipping FAQ

Common questions about delivery, tracking, and customs.

In stock (US/EU warehouse): 3–7 business days after dispatch.

Out of stock (factory): 7–15 business days after production and dispatch.

Processing may add up to 2 business days before shipment.

Yes. All Evolova orders ship in plain, unmarked boxes — no product labels, logos, or explicit markings on the exterior.

We use UPS, FedEx, DHL, DPD, and regional carriers depending on your destination. The carrier is assigned automatically — customer selection is not available. You receive a tracking number by email when your order ships.

Yes. Provide the store address at checkout or contact support@evolova.com before your order ships.

United States: No import taxes or fees.

Most EU countries: Standard orders typically ship duty-free from our EU warehouse.

Other regions: Duties, VAT, or clearance fees may apply. For selected destinations, Evolova may share up to 50% of customs duties — contact support for details.

Want the Fastest Delivery?

In-stock models ship from US/EU warehouses in as little as 3 business days.

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